Frequently Asked Questions
How do I place an order?
Add the product you want to your cart and follow the steps at checkout.
When will my order be shipped?
After your order is successfully placed, it is forwarded to our shipping partner for processing.
Can I track my order?
If tracking is available for your shipment, you will receive the relevant information after dispatch.
What should I do if there is a problem with my order?
Use our contact page and include your order number whenever possible so we can match your request more quickly.
Can I change my delivery address after ordering?
Contact us as quickly as possible. Once an order has already been processed or shipped, changing the address might no longer be possible.